PlannedCompanies - CA

Concierge

San Francisco, CaliforniaFull-time
About the Job
Concierge (Split Shift)

Our company is in search of a friendly and professional Concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service. The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal). In addition, the qualified candidate should possess a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.

Schedule Split shift:
  • Saturday & Sun 7.00 AM- 3:30 PM and Monday to Wednesday 3:30 PM-9:30 PM
  • $20/hr.

Responsibilities:
  • Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
  • Handle inquiries from clients and residents in a professional manner.
  • Help with the organization of on-site events.
  • Greet clients when they enter the building and guide them to their designated areas.
  • Process important queries and manage customer expectations in a polite and friendly manner.
  • Keep track of frequent clients and create a tailored experience based on their personal needs.
  • Answer telephones and monitor the lobby.
  • Provide information on the surrounding area stores and services such as car service centers, grocery stores, health spas, liquor stores, pharmacies, religious centers, beauty spas, tailors, video stores, etc.
  • Maintain control of all keys. This includes logging the keys in and out.
  • Announce all visitors to the clients and tenants. Keep all visitors at the front desk until permission is received from the unit resident/tenant.
  • Maintain a clean and pleasant environment.
  • Log in and secure all packages, deliveries, and other appropriate items at the designated area.
  • May be required to lift up to 25 lbs.

Requirements:
  • Minimum of 2+ year’s client-facing experience.
  • Basic computer literacy skills and talent for technology.
  • Advanced written and verbal communication skills.
  • Excellent knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured attitude.
  • Skills in multitasking and good time-management.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
    About PlannedCompanies - CA

    Planned Companies provides industry leading janitorial, maintenance, concierge/front desk and security services throughout the Northeast, Mid-Atlantic, San Francisco and now North Carolina, South Carolina and Atlanta regions.